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Sheltered blocks review survey 2025

Your current home:  we start this survey by asking about where you live now.

1.  

Where do you live now?

2.  

How long have you lived in your current home?  Please select one answer:

3.  

What difference does living in your current home and having access to our services make to you?  Please tick the three most important to you

Helps me feel safer
Helps me to live independently
Allows me to live near family and friends
Allows me to live near where I work
Improves my sense of health and wellbeing
My home is easy to look after
Reduces my need for help or care by others
Helps me to find and use other services
Helps to create a community with a good social life
Other - please tell us more in the question below
5.  

How satisfied or dissatisfied are you that the design of your current home meets your physical needs. Please tick one answer:

6.  

What features of your current home and where you live, do you value most?  Please tick only three most important to you.

The layout and design of the overall building
The layout of my home
Feeling secure
Easy to get to and from my home (good access)
The local area
The communal spaces (eg. lounges, laundry rooms, gardens)
Parking
My neighbours
Other - please tell us more in the question below
8.  

What would improve the Council's sheltered housing service?  Please tick the three most important to you 

More time to discuss my issues and help to resolve problems
Tenancy Sustainment Officers on site more often
Clear service standards
Improved security
Dealing better with anti-social behaviour
Better communication
Better alarm call response
Improving the communal lounge (if applicable)
Improving the communal gardens
Better/cheaper guest room (if applicable)
More or different social activities
Regular welfare calls
More care services if you need them
Pet friendly policy
No pets allowed
Other - please tell us more
10.  

How satisfied or dissatisfied are you that the rent and service charge you pay represents value for money?  Please tick one answer.

Your ideal home:  we now want you to tell us what your ideal home would be.  What would you expect in a home you could afford in south London?

11.  

What features around your ideal home would be most important to you?  Please tick the three most important to you.

The overall design of the building - it's attractive and fits in with the area
Accessibility - it's easy to get into the building and get around it
Easy access to attractive outdoor space
The building has features that are good for the environment like solar panels, water saving features, and is well insulated
The building feels safe and secure
Quiet with good design to limited external noise
Sufficient parking
Mobility scooter storage
Electric vehicle charging points
Other - please tell us more
13.  

Which communal spaces and facilities in your ideal home would be important to you?  Please tick the three most important to you.

Restaurant
Communal lounge
Bar
Space for a visiting hairdresser
Assisted bathroom (a bathroom where a carer can help with self-care)
Access to shared computers
Gym facilities
Games room
CCTV
Private outdoor space
Shared outdoor space
Guest room (for relatives or friends to stay overnight)
Laundry
Other - please tell us more
15.  

What are the most important design features inside your ideal home?   Please tick the three most important to you.

Space
Easy to get around
Lots of daylight in your home and in shared spaces
Balconies and outdoor space
Easy to control heating
Well-designed kitchen that meets my needs
Well designed bathroom that meets my needs
Sufficient storage
More than one bedroom
Other - please tell us more
17.  

Would you prefer your ideal home to have a bath or a level access shower?  Please tick one answer.

18.  

Thinking about the local area your ideal home would be in, what would be most important to you?   Please tick the three most important to you.

Supermarket or high street where you can do your weekly shop
Corner shop
Post Office
Doctor's surgery or health centre
Pharmacy/Chemist
Leisure centre/swimming pool
Parks and green areas
Places for entertainment - clubs, pubs, cinemas etc
A place of worship for your faith or denomination
A library
Local public transport
National public transport
Other - please tell us more
20.  

If the Council provided additional services, potentially with other organisations, what would you find useful?  Please tick the three most important to you.

Shopping service
Cleaning service
Warden/Scheme Manager for your scheme
On-site surgeries with repairs, tenancy management and advice officers
Social events
Handyperson
Coffee mornings
Quiz sessions
Lunch club
Education and learning sessions
Physical exercise sessions
Help to get on-line
Befriending service
Day trips
Opportunities to volunteer
Security patrol
Other - please tell us more

And finally .......


Thank you for your time in completing this survey.  Your views will be very valuable.  We will feedback the results of the survey and involve you in any changes we make as a result to respond to your views.

I am interested in getting more involved in the future such as groups, carrying out inspections, and helping to improve services (please select Yes or No below)

22.  

Please select Yes or No in relation to the above statement

If you want to be involved, please provide your name and contact details below:

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