Live Well programme - client feedback 2023-2024

Live Well is a free 12-week programme which is designed to help eligible Croydon residents improve their health and wellbeing.

Our advisers provide face to face, telephone or video call support to help residents quit smoking, lose weight and/or reduce their alcohol consumption.

Live Well works with residents to:

• devise personalised programmes
• help them make meaningful and sustainable lifestyle changes
• provide face to face, telephone or video call support to boost their chances of success

https://www.croydon.gov.uk/live-well-croydon

As you have recently completed the Live Well 12-week programme, we would now like to invite you to have your say and complete our short survey. Your views and feedback are really important and help us to find out how we can make any improvements, so that we can deliver a high quality and effective service.

The results will be shared with the Live Well team, commissioners and the senior management team. This will help us to make improvements to our service.

Privacy notice

We do not need to collect your contact information for this survey and will not be asking for this. When taking part, please keep your responses about the Live Well programme only. We will analyse the responses and report findings from this anonymous survey without any of your personal details to make improvements/changes to our services.

If you would like more information about the way we collect and store your information please contact the Live Well team either by email Livewell@croydon.gov.uk or by phoning 0800 0198570. For further information about how we use, share and protect your personal data in compliance with our legal requirements under the GDPR 2018 and Data Protection Act 2018, refer to the council’s corporate privacy notice at www.croydon.gov.uk/privacy.