Youth Offending Service Restorative Justice Victim survey

Why are we asking people to complete this survey?

We are always looking for ways to improve how we work with people affected by crime. We want to make sure that we are giving the best support we can, which means we need to hear about what we did well, and what we could do better. This will help us improve our team and the service as a whole.

What is Restorative Justice?

Restorative Justice gives those who have been affected by crime the chance to meet or communicate with the person who caused them harm, to explain the real impact of the crime - it gives them a voice. Restorative Justice often involves a meeting, where the person harmed meets the person who caused the harm face to face. Sometimes, when a face to face meeting is not the best way forward, the person who was harmed and the person who caused the harm will communicate through letters, pre-recorded videos or a professional who passes on their message instead. Someone who is trained in Restorative Justice will help both people to communicate and will make sure it is safe and useful for everyone involved.

Data protection statement

We’ve asked for you to provide anonymised information on this survey because it tells us more about the people (like you) who use our services. If we know more about your experiences, we know more about the way our services are used and this helps us to make improved decisions about them. It also helps us to make sure we’re hearing from all our diverse communities.

We do not need to collect your contact information for this questionnaire and will not be asking for this, when completing the questionnaire, please keep your responses about your experience with the service only. We will analyse the responses and report findings from this anonymous survey without any of your personal details to make improvements/changes to our services.

If you complete this survey/form and have changed your mind about giving us this data, we’ll remove it. You can do this by emailing the words ‘OPT OUT’ to RestorativeJustice@croydon.gov.uk We’ll extend this for 30 days after a survey/form has closed.