Have your say on our Pharmaceutical Needs Assessment 2025

Do you live in Croydon?

Yes

No - please say where you live?

Why do you usually visit a pharmacy? (please tick all that apply)

To buy over-the-counter medicines

To collect prescriptions for myself

To collect prescriptions for somebody else

To get advice from a pharmacist

Other (please specify)

How often have you visited or contacted a pharmacy in the last six months? (please tick one option)

Once a week or more

A few times a month

Once a month

Once every few months

Once in six months

I have not visited/contacted a pharmacy in the last six months

What time is the most convenient for you to use a pharmacy? (please tick one option)

Before 9am

9am - 1pm

1pm - 5pm

5pm - 7pm

It varies

Which days of the week are most convenient for you to use a pharmacy? (please tick all that apply)

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

It varies

Do you have a regular or preferred local community pharmacy? (please tick one option)

Yes

I prefer to use an internet/online pharmacy (An internet pharmacy is one which operates partially or completely online where prescriptions are sent electronically, and dispensed medication is sent via a courier to your home)

I use a combination of traditional and internet pharmacy

Is there a more convenient and/or closer pharmacy that you don't use and why is that? (please tick one option)

Yes, but I do not use it (please say why in the box below):

What influences your choice of pharmacy ? (please tick one box for each reason)

Quality of service (expertise)

Extremely important

Very important

Moderately important

Fairly important

Not at all important

Customer Service

Extremely important

Very important

Moderately important

Fairly important

Not at all important

Location of pharmacy

Extremely important

Very important

Moderately important

Fairly important

Not at all important

Opening times

Extremely important

Very important

Moderately important

Fairly important

Not at all important

Parking

Extremely important

Very important

Moderately important

Fairly important

Not at all important

Public Transport

Extremely important

Very important

Moderately important

Fairly important

Not at all important

Accessibility (wheelchair/buggy access)

Extremely important

Very important

Moderately important

Fairly important

Not at all important

Communication (languages/interpreting service)

Extremely important

Very important

Moderately important

Fairly important

Not at all important

Space to have a private consultation

Extremely important

Very important

Moderately important

Fairly important

Not at all important

Availability of medication

Extremely important

Very important

Moderately important

Fairly important

Not at all important

Services provided

Extremely important

Very important

Moderately important

Fairly important

Not at all important

Are there any other reasons that influence your choice of pharmacy?

10.

How do you usually travel to the pharmacy (please tick one option)

Walk

Car

Public Transport

Bicycle

Electric Scooter

Taxi

Wheelchair/mobility scooter

I don't, someone goes for me

I don't, I use a delivery service

I don't, I use an online pharmacy

Other (please specify)

11.

What services have you used from your pharmacy? (please tick all that apply)

Collecting prescriptions or repeat prescriptions

Buying over the counter medicine (that do not need a prescription)

Flu vaccinations

Travel vaccinations

Buying over-the-counter medical devices and other health-related products e.g., plasters, cough medicine etc.

Advice and information on medication

Advice and information on healthy lifestyles and disease prevention

Advice and information on minor aliments/injuries

Blood pressure, cholesterol and/or weight checks Screening checks (e.g. diabetes)

Sexual health checks (e.g. chlamydia, HIV)

H-Pylori testing (stomach ulcer breath test)

Contraception

Emergency contraception (the morning after pill)

Disposing of old or unwanted medicines

Support for drug problems

Support for alcohol problems

Accessing Needle and syringe programmes (NSPs)

Other (please specify)

12.

How long does it usually take you to travel to your pharmacy? (please tick one option)

Less than 20 minutes

20-30 minutes

30-40 minutes

More than 40 minutes

Not applicable - I don't travel to the pharmacy

13.

Do you have any other comments that you would like to add regarding pharmaceutical services in Croydon?