Mobile Payment Parking

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Have your say on changes to parking payments across Croydon

Croydon’s pay-and-display parking machines will start to be disabled from 5 March, as part of the planned 3G network shutdown. Use of RingGo, PayPoint, and phone parking is set to replace them fully across the borough.

Residents and visitors will still be able to benefit from the council’s free parking offer in district centres, allowing them to easily visit local shops and businesses.

The council held four parking trials in preparation of the planned 3G network shut-off, so officers could understand all the potential issues, and address concerns.

Learning from these trials, it was clear motorists want options available for cash payments, so the council has developed a PayPoint option, where people can visit any shop that offers PayPoint and book a free parking session, or a paid session, with cash or card.

Further, in response to calls for more options to pay for those who do not have a smartphone, free parking sessions can be booked by mobile or landline by phoning RingGo on 020 3046 0010.

Finally, the council learned that it needs a more consistent free parking offer across the borough, as some district centres had 30 minutes free, while other areas had more. In response, the council plans to double the free parking time in new Addington, west Croydon, and south Croydon, going from 30 minutes free to an hour free. This will commence in the summer.

From 5 March, machines that accept cash will begin to be disabled across the borough in batches, with all cash payment machines disabled by 31 March. However, many will still accept card payment until all of them are shut down, which is expected to be 30 June 2024.

The best and most convenient way to park is via the RingGo parking app, available to download for free on both Apple and Android devices. The council does not charge for use of RingGo, however some default settings can mean residents are paying a small charge to RingGo for reminders. These notifications can be easily disabled in the App settings.

Residents can give their feedback on the changes through our survey - take part, see below. Survey closes 11:59pm 4 April 2024.


Have your say on changes to parking payments across Croydon

Croydon’s pay-and-display parking machines will start to be disabled from 5 March, as part of the planned 3G network shutdown. Use of RingGo, PayPoint, and phone parking is set to replace them fully across the borough.

Residents and visitors will still be able to benefit from the council’s free parking offer in district centres, allowing them to easily visit local shops and businesses.

The council held four parking trials in preparation of the planned 3G network shut-off, so officers could understand all the potential issues, and address concerns.

Learning from these trials, it was clear motorists want options available for cash payments, so the council has developed a PayPoint option, where people can visit any shop that offers PayPoint and book a free parking session, or a paid session, with cash or card.

Further, in response to calls for more options to pay for those who do not have a smartphone, free parking sessions can be booked by mobile or landline by phoning RingGo on 020 3046 0010.

Finally, the council learned that it needs a more consistent free parking offer across the borough, as some district centres had 30 minutes free, while other areas had more. In response, the council plans to double the free parking time in new Addington, west Croydon, and south Croydon, going from 30 minutes free to an hour free. This will commence in the summer.

From 5 March, machines that accept cash will begin to be disabled across the borough in batches, with all cash payment machines disabled by 31 March. However, many will still accept card payment until all of them are shut down, which is expected to be 30 June 2024.

The best and most convenient way to park is via the RingGo parking app, available to download for free on both Apple and Android devices. The council does not charge for use of RingGo, however some default settings can mean residents are paying a small charge to RingGo for reminders. These notifications can be easily disabled in the App settings.

Residents can give their feedback on the changes through our survey - take part, see below. Survey closes 11:59pm 4 April 2024.


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Page last updated: 02 Apr 2024, 11:00 PM