FAQs

The Parking Policy 2023 will replace the previous policy which expired in 2022 and outlines the council’s direction for parking over the next few years. The figure below is taken from the Draft Parking Policy and summarises the links from Executive Mayor Perry's Business Plan through to the four main policy drivers (Fair, Supportive, Efficient & Transparent).

The draft Parking Policy links from the four policy drivers to five specific policies which are detailed in the document:

1. Supporting our local economy
2. Appropriate parking management
3. Supporting our disabled residents
4. Efficient service management
5. Intelligence led enforcement

The Draft Parking Policy also includes a summary of actions which will be developed into a full Action Plan for the adoption of the Policy later this year. The actions each link to policy drivers and the specific policies.

The Parking Policy – once adopted - will replace the previous parking policy which was adopted in 2019 and expired in 2022. Since the previous Policy was developed, the Council’s administration and priorities have changed. 

The new policy is aimed at making parking easier, fairer, more accessible, and efficient for people visiting Croydon’s high streets and town centres. 

Following Cabinet on Wednesday 26 July, Croydon’s Executive Mayor Perry resolved to proceed with the public exhibition of the Draft Parking Policy 2023 commencing in September. 

Residents are very much encouraged to engage in consultation of the Draft Croydon Parking Policy 2023. The feedback will be invaluable in helping the council to finalise its Parking Policy for adoption later this year. 

The consultation period will run for a six-week period closing at 23:59 hours on 31 October 2023 and will consist of the following activities: 

1. Drop-in sessions

In-person drop-in sessions where the public can find more information, ask questions and provide feedback. Details on the sessions are as follows:

Wednesday  27 Sep     10 to 12.30pm         Central Library

Thursday      28 Sep     12 to 2.30pm           South Norwood Library

Thursday      28 Sep      4.30 to 7pm            Purley Library

Tuesday       10 Oct        4.30 to 7pm            Thornton Heath Library

Wednesday  11 Oct        4.30 to 7pm            South Norwood Library

Thursday      12 Oct        4.30 to 7pm            Coulsdon Library

Wednesday   18 Oct       12 to 2.30pm           Purley Library

Wednesday   18 Oct        4.30 to 7pm            Central Library

Tuesday         24 Oct       10 to 12.30pm         Coulsdon Library

Tuesday       24 Oct          4.30 to 7pm            Thornton Heath Library

2. Online questionnaire/survey

A ‘get involved’ online survey has been developed to gain feedback on the Draft Croydon Parking Policy 2023. You are invited to participate and submit this online questionnaire until 23:59 hours 31 October 2023.

Further information will be provided on dedicated web pages on the council’s website and on its social media channels.

Along with the draft Parking Policy, we are also consulting on a summary of potential actions to be developed as an Action Plan with the adopted Policy. These are referred to within the online questionnaire as ‘Draft Actions’.

It is valuable to have an action plan as part of the Parking Policy so that Croydon’s Parking Service will be able to fully deliver the Parking Policy and the benefits of the Policy are able to be fully realised. 

Following the completion of the public consultation and taking on board any feedback, the draft actions will be finalised into a full Action Plan which will be progressed for adoption with the Parking Policy later this year. Importantly, each action would still be subject to a separate consultation and approval processes in the future. 

The Draft Parking Policy does not in itself amend parking fees and charges. 

What the Policy does, is set out the overall approach the Parking Service are to take when reviewing and updating fees and charges. This includes being supportive of Croydon’s town and district centres, being transparent when setting tariffs, and providing some free limited stay parking in town and district centres.

Parking charges will be reviewed in due course and any updates to tariffs will be developed to ensure fairness and to support the local economy.

The Parking Policy is supportive of Croydon’s disabled residents and Blue Badge holders.

There is a specific policy in the Draft Parking Policy around supporting disabled residents, and actions proposed to be developed in the action plan include:

• reviewing existing Blue Badge parking bay provision
• tackling Blue Badge fraud, and 
• reviewing footway parking 

We would welcome any feedback during the consultation period on what else may be done in the Parking Policy to support disabled residents